One of today’s most popular change methods, Appreciative Inquiry (AI) has been used to undertake transformational initiatives in dozens of organizations, ranging from McDonald’s to the U.S. Navy to Save the Children. The assumption of...
BUSINESS & ECONOMICS / General
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Author:Cooperrider, David L., Whitney, Diana, Stavros, Jacqueline M., Fry, RonaldSummary: -
Author:Cooperrider, David L., Whitney, DianaSummary:A quick, accessible introduction to one of the most popular change methods today—proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the United States Navy, Appreciative Inquiry (...
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Author:Paul, AndySummary:Succeeding as a sales professional is like being a professional athlete. Whether you're already the top salesperson at your company, or you're simply working hard to reach the next level of success, in order to keep up in a fast-paced,...
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Author:Kleinman, DanSummary:All Star Sales Teams focuses on molding the sales team into an organization's most productive nucleus. This book uniquely integrates critical development, organizational, and compensation concepts into practical, day-to-day...
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Author:Fuller, Robert W.Summary:In his groundbreaking book Somebodies and Nobodies, Robert Fuller identified a form of domination that everyone has experienced but few dare to protest: rankism, abuse of the power inherent in rank to exploit and humiliate someone of...
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Author:Steffen, JamesSummary:Too much to do! I never get anything done! I have so little control over my life! These were thoughts Ray had as he headed home later for supper, confident his wife, Carol, would be sympathetic to his problem. One sentence into...
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Author:Korten, David C.Summary:Nearly two years after the economic meltdown, joblessness and foreclosures are still endemic, Wall Street executives are once again getting massive bonuses, and our leaders in Washington lack the will to make desperately needed...
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Author:de Graaf, John, Wann, David, Naylor, ThomasSummary:Affluenza, n. a painful, contagious, socially transmitted condition of overload, debt, anxiety and waste resulting from the dogged pursuit of more. We tried to warn you! The 2008 economic collapse proved how resilient and dangerous...
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Author:Torbert, William R.Summary:Bill Torbert and associates illustrate how individuals and organizations can progress through more and more sophisticated "action-logics," strategies for analyzing the world and reacting to it, until they will eventually be...
- Author:Fotopulos, DawnSummary:
If you're like many small business owners, the mere mention of the word "accounting" fills you with the same sense of dread you had back in high school the night before a big math test. But your company may be at risk of failing, not...
- Author:Kraines, GeraldSummary:
In Accountability Leadership, Gerald Kraines presents a radical and revisionist point of view in support of hierarchy and accountability as tools to boost organizational productivity. In his work consulting for major corporations...
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Author:Lebow, Robert, Spitzer, RandySummary:Using a wealth of real-world examples, this breakthrough book offers a new freedom-based management paradigm that radically improves every aspect of business-from how we hire, compensate and motivate people to how we address quality...
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Author:Levy, MarkSummary:NEW EDITION, REVISED AND UPDATED When it comes to creating ideas, we hold ourselves back. That’s because inside each of us is an internal editor whose job is to forever polish our thoughts so we sound smart and in control and so we fit...
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Author:Coens, Tom, Jenkins, Mary, Block, PeterSummary:Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal—and a similar percentage of givers and receivers of appraisal—are dissatisfied with the process. Many are beginning...
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Author:Barlow, Janelle, Møller, Claus, Hsieh, TonySummary:The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried, but are instead valuable pieces of feedback – in fact, they’re your best bargain...
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Author:Harvey, DavidSummary:Neoliberalism-the doctrine that market exchange is an ethic in itself, capable of acting as a guide for all human action-has become dominant in both thought and practice throughout much of the world since 1970 or so. Writing for a wide...
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Author:Timm, Paul R.Summary:Ultimately, every successful enterprise must attract, serve and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line...
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Author:Martin, Gail Z.Summary:Small business owners and solo professionals know they're supposed to use social media to increase sales, but how should they start? Using a unique Rule of 30 approach, 30 Days to Social Media Success is the perfect resource for...
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Author:Horvath, Frank R., Vincent, Julie A.Summary:Traditional ways of motivating a sales force have included money, incentives, contests and even turnover (regardless of performance). While it's true being a sales professional is not for everyone, there is a way to identify, build...
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Author:Wilson, Jerry R.Summary:For most businesses, attracting new employees and getting your existing employees to succeed is a never-ending task. It's often rooted in inefficient hiring practices, misunderstood motivational techniques, inadequate training and...
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