At eighteen, Rosemary arrives in New York from Tasmania with little more than her love of books and an eagerness to explore the city she's read so much about. The moment she steps into the Arcade bookstore, she knows she has found a home. The gruff owner, Mr. Pike, gives her a job sorting through huge piles of books and helping the rest of the staff - a group as odd and idiosyncratic as the characters in a Dickens novel.