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Social Media and Communications Coordinator (2020/21)


The BC Libraries Cooperative seeks an individual with experience in social media, communications, and libraries for a short-term contract position with the National Network for Equitable Library Service (NNELS) (with possibility of extension). Reporting to the Project Coordinator and Public Services Librarian, the Social Media and Communications Coordinator will work collaboratively with the NNELS team and stakeholders to develop and implement communication strategies which will broaden the NNELS service impact and overall messaging.

NNELS is a digital public library of books in accessible formats for readers with print disabilities. When eligible people request books that do not yet exist in accessible formats, our job is to find existing copies or produce them. For more information about NNELS, please visit


  • Creation and documentation of a social media and communications strategy
  • Planning, coordinating, and writing/creation of social media content including text, promotional videos, and multimedia
  • Working closely with the Public Services Librarian on community and library outreach and communications
  • Creation and maintenance of tracking reports for digital and traditional marketing efforts
  • Monitoring social channels and responding to feedback, questions, and concerns
  • Providing support in writing, editing, and proofreading of reports and documentation as required
  • Proactively seeking media coverage for newsworthy initiatives and drafting press releases
  • Developing documentation on workflows and processes relevant to the role

This is a virtual office opportunity and we welcome candidates from across Canada.

Successful candidates must provide their own internet connectivity, computer, and communication tools. The Co-op is a "bring your own device (BYOD)" work environment. Contractors and employees are required to supply their own computing equipment and ensure that the equipment is fit for the job.

Competencies and qualifications


  • Demonstrated experience with social media content creation across various channels including Facebook, Twitter, LinkedIn, Reddit, and mass email platforms
  • Experience in developing, implementing and evaluating communications materials and plans
  • Superior social media analytics knowledge and experience
  • Excellent grammar skills and high attention to detail
  • Ability to work collaboratively and positively with individuals and groups in a fully distributed environment
  • Excellent verbal and written communications skills
  • Self-starter with superb time management and organization skills, ability to meet deadlines, multitask, and prioritize workload
  • Strong computer skills
  • Ability to manage stress (with a sense of humour)


  • Post-secondary education in a discipline relevant to librarianship, communications, journalism, and/or public relations
  • Good knowledge of website management
  • Experience with / working knowledge of libraries
  • Experience or engagement with people with print disabilities
  • Experience with the Drupal platform, Campaigner, and/or familiarity with Web Content Accessibility Guidelines (WCAG) is highly desirable
  • Bilingual (French/English) written and verbal skills

What we offer:

  • While the Co-op is headquartered in downtown Vancouver, this is a virtual office opportunity. Most of the Co-op staff work remotely, using the Vancouver office for regular or occasional face-to-face meet-ups.
  • The opportunity to be part of an energetic, supportive, and dynamic team.
  • Exciting opportunities to have a positive effect on library services, accessible publishing initiatives, and the lives of readers across the country.

This position is a 5 month, grant-funded, fixed-term service contract.

Position will be for 20-25 hours per week, until end of March 2021;

Salary: $25.00 to $40.00 per hour, dependent on experience

How to apply

Qualified applicants are invited to submit a cover letter and resume to no later than 11:59 PM Pacific Time, Sunday October 18, 2020.

Candidates must clearly indicate how they meet the position requirements.

We thank all applicants in advance, however only shortlisted candidates will be contacted.

The BC Libraries Cooperative hires on the basis of merit. We are committed to the principle of equity in employment. We welcome diversity and encourage applications from people who are from a visible minority group, women, Indigenous persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply for the positions we post; however Canadians and permanent residents will be given priority.