Too many organizations are overlooking, or even suppressing, their single most powerful source of growth and innovation. And it’s right under their noses. The frontline employees who interact directly with your customers, make your...
BUSINESS & ECONOMICS / General
- Author:Robinson, Alan G., Schroeder, Dean M.Summary:
- Author:Allen, DebbieSummary:
Today, no matter what industry you're in, it's becoming more and more difficult to stand out from the competition and get the sale when prospects aren't as loyal as they used to be. How do you get prospects'...
- Author:Miller, MarkSummary:
Are you the type of leader people want to follow? You can be—but first, you’ve got to understand what sets great leaders apart from all the rest. Certainly, leaders need people skills, execution skills, a deep knowledge of industry...
- Author:Song, Mike, Halsey, Vicki, Burress, Tim, Blanchard, KenSummary:
Do you spend so much time dealing with e-mails-reading them, writing them, responding to them, responding to responses-that you feel like you're just going round and round and getting nowhere? Meet Harold, an HR director so...
- Author:Song, Mike, Halsey, Vicki, Burress, Tim, Blanchard, KenSummary:
Are meetings taking over your life? You’re not alone. Meet Iris, a sales director so overwhelmed by meetings that she feels like a hamster on a wheel—in fact, she’s turned into one. Just in time, she meets a coach, a leading meeting...
- Author:Jennings, Ken, Hyde, Heather, Blanchard, KenSummary:
One of the most powerful forces on Earth is an organization fully aligned, individual by individual, team by team, to achieve mutual success. In this vivid business story, Ken Jennings and Heather Hyde provide a road map to guide...
- Author:LeRoy, GregSummary:
For the past 20 years, corporations have been receiving huge tax breaks and subsidies in the name of "jobs, jobs, jobs." But, as Greg LeRoy demonstrates in this important new book, it's become a costly scam. Playing...
- Author:Kahn, Si, Minnich, Elizabeth, Duster, Troy, Goodman, AmySummary:
Privatization has been on the right-wing agenda for years, but now it has the power of the Bush administration behind it. Health care, schools, Social Security, public lands, the military, prisons—all are considered fair game. But does...
- Author:Ford, Jeffrey D., Ford, Laurie W.Summary:
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the...
- Author:Smith, Emily ChaseSummary:
Eighty percent of small businesses do not receive outside funding; they bootstrap (and beg and borrow) to make their business dreams a reality. As these businesses grow, the hasty financial decisions and systems put in place during...
- Author:Stack, Carol, Vedvik, RuthSummary:
In today's tough economy, a college degree is more important — and more expensive — than ever before. The Financial Aid Handbook is the definitive, one-stop guide to the college selection and payment process, covering everything...
- Author:Helgesen, Sally, Johnson, Julie, Goldsmith, MarshallSummary:
Women see the world through a distinctive lens. What they see is defined by what they notice, what they value and how they connect the dots. In this brilliant and strongly argued new book, Sally Helgesen and Julie Johnson demonstrate...
- Author:Drucker, Peter F.Summary:
Father of modern management, social commentator, and preeminent business philosopher, Peter F. Drucker analyzed economics and society for more than sixty years. This book is an invaluable compilation of essential materials from the...
- Author:Bailo, Paul J.Summary:
In today’s increasingly interconnected world, virtual meetings have become a staple of business practice. Unsurprisingly, so has the digital interview. Physical distance between potential employers and job-seekers is no longer the...
- Author:Davidson, Martin N.Summary:
The idea for this book came to Martin Davidson during a disarmingly honest conversation with a CFO he worked with. “Look,” the executive said, clearly troubled. “I know we can get a diverse group of people around the table. But so what...
- Author:Bly, Robert W., Kelly, Regina AnneSummary:
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos, and concise letters. Your reader doesn’t have time to waste. And neither do you. That's where The...
- Author:Roché, Joyce M., Kopelman, AlexanderSummary:
Joyce Roché rose from humble circumstances to earn an Ivy League MBA and become the first female African-American vice president of Avon, president of a leading hair care company, and CEO of the national nonprofit Girls Inc. But despite...
- Author:Bennett, ScottSummary:
It's amazing the misinformation found in most resume books! Scott Bennett has hired hundreds of people in a variety of industries, and he knows firsthand what kind of resume sparks an employer's interest--and which ones fail. In "The...
- Author:Kelly, MarjorieSummary:
Wealth inequality, corporate welfare and industrial pollution are symptoms-the fevers and chills of the economy. The underlying illness, says Business Ethics magazine founder Marjorie Kelly, is shareholder primacy: the corporate drive...
- Author:Reynolds, MarciaSummary:
Leaders, managers and coaches are charged with getting people to stretch their limits but are often unsuccessful. Top leadership coach Marcia Reynolds says the problem is, incorrectly handled, difficult conversations create more...