Time to process a download of a book

How long does a user have to download an item from nnels.ca? Will the download time out if it takes too long?

The "download" link for an item is always available as long as you are logged in. However, when you click on that link, a unique URL is generated. From that point, you have 24 hours in which to download the item using that unique URL. 

Remember, if that URL expires, you can always log in and try downloading it again.

A single download should not take more than 24 hours. If you are having issues downloading items, please don't hesitate to contact us.

Download times vary based on the network connection you have and the size of the file you are after.  Generally downloads take about 3 to 5 minutes.