Too many organizations are overlooking, or even suppressing, their single most powerful source of growth and innovation. And it’s right under their noses. The frontline employees who interact...
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Auteur: Robinson, Alan G., Schroeder, Dean M.Sommaire:
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Auteur: Robinson, Alan G., Schroeder, Dean M.Sommaire:
The fact is, because they're the ones actually doing the day-to-day work front-line employees see a great many problems and opportunities that their managers don't. But most...