Dr. Goulston reveals the secret of getting through to anyone, even when productive communication seems impossible. He illustrates simple strategies for effectively communicating so that everyone...
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Auteur: Goulston, MarkSommaire:Genre: Self-help publications -
Auteur: Goulston, MarkSommaire:
Using illuminating examples and anecdotes, the authors show how authentic communication, transparency and empathy are revolutionizing the seller-consumer relationship. This one-of-a-kind guide...
Genre: Self-help publications